2317 Platform Privacy Policy
2317 is committed to protecting the privacy and personal information of every user in Malaysia. This document clearly outlines what information we collect, and how it is used, stored, and protected.
This policy applies to all users who register for or use the 2317 platform services. Continued use of the platform indicates your agreement to this privacy policy.
Information We Collect From You
When you register or use the 2317 platform, we collect several categories of information to ensure the service runs smoothly and securely.
Full name, phone number, date of birth, and login credentials provided during account registration.
Device type, operating system, browser used, IP address, and other technical data required to optimise the user experience.
Bank account number, bank name, and transaction records in MYR (RM) for secure deposit and withdrawal processing.
Betting history, games accessed, session duration, clicks and in-platform interactions — used to help us improve our services.
How This Information Is Used
Information collected by 2317 is used solely for purposes directly related to platform operations and user needs. We will not use your data for unrelated purposes without your prior consent.
- Verifies user identity and protects accounts from unauthorised access
- Processes deposits and withdrawals in MYR (RM) accurately and securely
- Sends notifications related to account activity, promotions and platform updates
- Personalises content and recommendations based on your usage habits within the platform
- Detect and prevent fraud, account misuse, or suspicious activity
- Comply with applicable legal and regulatory requirements in Malaysia
Data Storage, Security & Third-Party Sharing
All 2317 user personal data is stored on servers protected with industry-standard SSL encryption. Database access is restricted to authorised personnel only and secured with multi-factor authentication.
Financial transactions in MYR are processed through encrypted payment channels that comply with established security standards. Bank card and bank account details are never stored in plain text.
2317 does not sell, rent, or share users' personal information with third parties for commercial purposes. Information may only be shared in the following circumstances:
- Payment service providers required to process MYR transactions
- Legal compliance requirements or directives from legitimate authorities in Malaysia
- Technical service providers bound by strict confidentiality agreements
Your Rights as a User & How to Contact Us
As a 2317 platform user, you have the following rights regarding your personal data. We fully respect and support the exercise of these rights.
Request a copy of your personal data that we hold
Update or correct inaccurate information
Request deletion of your account and associated data
To submit a request relating to your privacy rights, contact the 2317 support team via in-platform live chat or email at [email protected]. We will process all requests within 14 business days.
Any changes to this privacy policy will be communicated via in-platform notifications. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. Please review FAQ section for more information on account privacy and security.
Have a Question About Your Data Privacy?
The 2317 support team is on hand to assist with any queries relating to data protection, user rights, or account security. Contact us or check the FAQ for more information.